hb22's Privacy Policy

1 Introduction and Scope

hb22 is a trusted online gaming platform in Bangladesh. This privacy policy ("Policy") applies to information collected about you when you use the hb22 website hb22.cam ("Platform"). By registering on or continuing to use this Platform, you are considered to have given your consent to the terms of this privacy policy.

We are committed to ensuring the security of your personal information. Using SSL encryption technology, we keep every transaction and personal data exchange secure. This policy clearly describes your rights, our responsibilities, and how we manage your information.

This policy may change from time to time. We will post a notice on the Platform for any significant changes. We recommend reviewing this page regularly.

2 What Information We Collect

hb22 collects the following types of information:

a) Information You Provide Directly

• Full name and date of birth (for age verification)
• Email address and contact details
• National ID or passport number (for identity verification)
• Payment information — bKash, Nagad, Rocket, Upay or bank account number
• Preferences and settings provided when creating your account

b) Information Collected Automatically

• IP address and device identification information
• Browser type and operating system details
• Browsing activity and session data on the Platform
• Information collected through cookies and similar tracking technologies
• Transaction history and gameplay records

c) Information Received from Third Parties

In some cases, additional information may be collected through identity verification services or payment processors. This information is used only for security and legal compliance purposes.

3 Purpose of Information Use

hb22 uses your personal information for the following purposes:

Account Management and Service Delivery

Information is needed to create, manage and verify your account. This includes ensuring login security, processing deposits and withdrawals, and providing bonuses.

Age and Identity Verification

In accordance with applicable laws in Bangladesh, we ensure that only those aged 21 or above are using the Platform. Identity verification is required for this purpose.

Financial Transactions and Fraud Prevention

Information is used to ensure secure financial transactions and to protect against unauthorised access and fraud.

Customer Support

Our 24/7 Bengali live chat support team uses your information to resolve your issues and provide effective assistance.

Platform Development

Information is analysed to improve the user experience, plan new features, and resolve technical issues.

Marketing and Promotions

To send you relevant offers, bonuses or promotional information based on your preferences. You can opt out of these communications at any time.

4 Data Storage and Security

hb22 takes state-of-the-art technical and organisational measures to keep your personal information secure. Our security framework includes:

• SSL (Secure Socket Layer) encryption — on all data transmissions
• Encrypted database storage — for sensitive information
• Two-factor authentication — for account access
• Regular security audits and vulnerability testing
• Data protection training for staff
• Firewall and intrusion detection systems

Information is retained while your account is active and for a period required to meet legal obligations. Even after account closure, some information may need to be kept for a specified period due to legal requirements.

However, data transmission over the internet is not entirely risk-free. We provide the highest level of protection, but we cannot guarantee complete security. You are also asked to keep your password confidential and to be alert to unauthorised use.

5 Information Disclosure and Third Parties

hb22 does not sell, rent or unnecessarily disclose your personal information to third parties. However, information may be shared in the following limited circumstances:

Service Providers

Limited information is shared with trusted third parties for payment processing (bKash, Nagad, Rocket, Upay, bank), identity verification and technical infrastructure management. These parties are obligated to use the information only for specified purposes.

Legal Obligations

Information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or applicable laws.

Business Restructuring

In the event of a merger, acquisition or asset transfer, personal information may be transferred to the relevant parties. You will be notified in a timely manner in such cases.

With Your Consent

Information may be shared for other purposes based on your explicit consent.

6 Cookie Policy

The hb22 Platform uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve your browsing experience.

The types of cookies we use:

• Essential cookies — to maintain login sessions and security
• Functionality cookies — to remember your preferences and settings
• Analytics cookies — to understand how the Platform is used
• Marketing cookies — to display relevant offers

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the Platform.

7 Your Rights

As a user of hb22, you have the following rights:

Right to Access

You have the right to request a copy of the information held about you. Please send your request to [email protected].

Right to Rectification

If there is any error in your information, you can request a correction. This can be done through account settings or via our support team.

Right to Erasure

In certain circumstances you can request that your personal information be deleted, though some information may need to be retained due to legal obligations.

Right to Object to Processing

You can object to your information being used for marketing purposes and opt out of marketing communications at any time.

Data Portability

You have the right to receive your information in a common machine-readable format.

To exercise any of the above rights, contact us at [email protected]. We will endeavour to respond within 30 business days.

8 Privacy of Minors

The hb22 Platform is for those aged 21 or above only. We do not knowingly collect any personal information from minors. Age is verified at registration and if an account belonging to a minor is identified, it is immediately closed and the relevant information is deleted.

If a parent or guardian believes their child has provided information on our Platform, please contact [email protected] immediately.

9 International Transfer of Information

In some cases your information may be stored or processed on servers outside Bangladesh. In such cases we ensure that the transferred information is protected to the standard described in this privacy policy. We only work with parties that maintain adequate data protection measures.

10 Policy Changes

hb22 reserves the right to change, amend or update this privacy policy at any time. If there is a significant change, we will:

• Display a clear notice on the Platform
• Send a notification to your registered email
• Update the "Last Updated" date at the top of this page

If you continue using the Platform after any changes, you will be considered to have given your consent to the amended policy.

11 Complaints and Contact

If you have any questions, concerns or complaints about this privacy policy, please get in touch with us. Our dedicated support team is available 24/7 in Bengali to serve you.